Frequently Asked Questions

Guests can check-in at 14:00 and check-out at 12:00.
  • From Jadet Pier – Koh Samet : Speedboat at 14:00 / 17:00 (Please standby at the pier at least 30 minutes before departure time)
  • From Koh Samet – Jadet Pier Speedboat at 11:00/ 13:00 (Car leaves from resort to the pier at 10.30 / 12.30)

(To avoid any delay upon transfer to mainland, please stand by at the lobby at 10.15/ 12.15)
Breakfast at The Restaurant starts from 07:00-10:30.
We do have one restaurant, “The Restaurant” opening daily for lunch and dinner from 11:00 – 23:00. (Last order 22.30)
Yes, our restaurant serves vegetarian food.
No, we do not serve halal food.
Ao Prao Resort
Breeze – Thai and international all-day dining restaurant

Le Vimarn Cottages & Spa
Buzz – Thai-Isaan restaurant
“O”- Italian restaurant

Baan Ploy See
Baan Ploy Samet – local Thai-seafood restaurant

Sai Kaew Beach Resort
The Zea – Thai and international all-day dining restaurant

***To reserve a table, simply press 123 or contact the front desk***
Swimming pool opening hours: 07:00 – 20:00
The spa opening hours: 10:00 – 19:00
Yes, we do. Simply dial 123 or contact the front desk for more information and assistance.
Yes, wheelchairs are available. Please dial 123 or contact the front desk for assistance.
Unfortunately, pets are not allowed in the hotel.
We kindly inform you that all of our rooms are non-smoking.
There are designated smoking areas in the hotel. Please contact the front desk for more information.
Unfortunately, durians are not allowed in the hotel due to its strong odor.
Yes, you can request a full tax invoice with our front desk.
Please dial 123 or contact front desk for more information and assistance at any time.
Simply dial the room number that you are trying to reach.
Kayak and paddle board are free of charge.
The nearest convenience store is located about 6 kilometers away from the resort.
Our resort does not provide motorbike rental services, but there is a motorbike rental shop near Na Dan Pier. Rental price starts from 400 baht per day.
The nearest pharmacy is located 6 kilometers away, opposite to the police station.
  • The health station is about 6 kilometers away from the resort.
  • Inter Clinic is about 6.5 kilometers away from the resort (opening from 08:00 – 17:00)
(If you need to visit outside business hours, please contact the front desk for assistance.)
There is an ATM in front of a convenience store (7-Eleven), about 6 kilometers away from the resort.
Please contact the front desk if you require a currency exchange service.
You can travel to other areas by local taxis which are available in front of the lobby.